Insights, guides, and strategies to help you collect better feedback and build products your customers love.
Why smart product teams build features customers don't use, and how understanding the human stories behind requirements changes everything. Part 1 of The Sarah Transformation series.
We thought one feedback survey per user was enough. Then we realized users have multiple distinct experiences that each deserve their own feedback. Here's how we evolved our product to capture context-specific insights.
95% of users never respond to surveys. Learn why the silent middle matters more than vocal minorities and how to finally capture representative user feedback.
Discover how micro surveys embedded directly in your product can capture better user feedback at the right moment, leading to more actionable insights than traditional surveys.
Learn how to design personalized user feedback surveys that adapt to your customers' needs during uncertain economic times, driving higher response rates and more actionable insights.
Learn how to create effective user feedback surveys that drive higher response rates and deliver actionable insights for your product team.