Run product like you have a PM team. Without hiring one.
Pheedback collects what customers ask for, scores it, keeps your roadmap honest and brings you the decisions that need you. You approve; the busywork is done.
Interview depth at survey scale. Methods done right.
Plan a study around a real research method, let an AI interviewer probe like a senior researcher, and get synthesis you can defend: themes, personas, opportunities and journeys, each traced to the quotes behind it.
Free plan, no credit card. Works in your product in minutes.
Move Slack notifications to January so the Spring launch keeps its date. Permissions shifts with it because it depends on notifications.
14 people voted for this and nobody has checked how much they need it.
- Interviewer:Think of the last time a client paid you late. What happened in the week after the invoice was due?
- Participant:I sent two reminders, then just waited. 71 days. I nearly missed rent.
- Interviewer:You said you “just waited”. What stopped you from chasing harder?
- One question per turn
- Echoes their words
- Grounded in a real incident
The problem
Small teams decide on thin evidence, and the evidence they do have sits in five tools.
For founders and product teams
Your AI product manager, on autopilot.
From the first customer request to the shipped announcement, in one loop.
- Collect
Ideas from everywhere
A public ideas portal, an in-app feedback widget and a pasted backlog all land in one list. Likely duplicates are flagged for a one-click merge.
- Prioritize
Scored, not guessed
RICE, value vs effort or your own formula, with votes and evidence counted in.
- Plan
A roadmap that stays honest
Board, timeline and releases. When a dependency slips, Pheedback proposes the re-plan before your launch does.
- Decide
Only the decisions that need you
A decisions inbox with one-tap approve, plus a weekly digest. When something ships, voters hear about it.
For user researchers
Research methods, applied faithfully.
Pick the method that fits the question. The interviewer and the synthesis follow its rules, not a generic chatbot script.
- Critical Incident Technique
- Laddering
- Directed storytelling
- Semi-structured interview
- Card sorting
- Tree testing
- Kano analysis
- Desirability testing
- +3 more
- Plan
A study guide in minutes
Research question, objectives, screener and question budget, drafted from your goal and editable.
- Interview
Probes like a senior researcher
One open question at a time, grounded in real past incidents, never leading. Participants join by link or from your product.
- Synthesize
Insights you can trace
Themes, an affinity board and personas, every insight linked to the quotes that support it. Bring your own transcripts too.
- Act
Opportunities and journeys
Turn insights into opportunities and solutions, and map them onto customer journeys your stakeholders can read.
Works with your AI assistant
Ask Claude about your customers.
37 MCP tools let any MCP client read your ideas, roadmap and research, and make safe, capped changes.
Pricing
Start free. Upgrade for more.
Every plan includes monthly allowances. Need more? Move up a plan. No add-on packs, no surprise bills.
Free
Try the whole loop.
- 20 research interviews / month
- 50 quick-survey responses / month
- 15 AI runs / month
- Ideas, roadmap and studies
Pro
For teams running product or research every week.
- 100 research interviews / month
- 250 quick-survey responses / month
- 50 AI runs / month
- AI product manager on autopilot
- Roadmap and research chat, AI feedback widget
- Email invites and diary study emails
Scale
For research-heavy teams.
- 300 research interviews / month
- 750 quick-survey responses / month
- 150 AI runs / month
- Everything in Pro
Need more, or custom terms? Let's talk.
Talk to usteam@pheedback.co
Hear your customers. Decide with evidence.
Start on the free plan. Choose product or research when you sign up; you can switch any time.